Junior Operations Specialist - London
MDOTM is offering a unique opportunity to gain exposure to both client-facing growth work and internal operational processes within the finance industry, while at the same time learning how a fintech scales from the inside.
Where:
- London Office
Responsibilities:
- Project Execution: Support the implementation of new client projects by managing operational activities, gathering and documenting requirements, and ensuring timely delivery and collaboration with internal teams.
- Client Relationship Management: Maintain ongoing contact with clients during project setup and execution, ensuring clarity on timelines, deliverables, and feedback loops.
- Business Development Support: Assist the Business Development team with research, preparation of client materials, and follow-up activities related to ongoing or prospective partnerships.
- Cross-Team Coordination: Liaise with internal teams (Product, Research, Engineering, and Operations) to ensure project milestones are met and any blockers are promptly resolved.
- Process Improvement: Contribute to the optimization of internal workflows, documentation standards, and reporting tools to enhance operational efficiency.
- Knowledge Management: Maintain accurate project documentation and ensure information is properly tracked in project management tools.
- Research: Assist with market benchmark and research potential prospects, preparing background briefs and use-cases
Who you are:
- A recent graduate or current student (business, finance, economics, or related field preferred, but not required).
- Organised, detail-oriented, and proactive.
- Strong communicator (written & verbal) with good interpersonal skills.
- Comfortable juggling multiple tasks in a fast-moving environment.
- Eager to learn and grow across both commercial and analytical areas.
- Knowledge of basic financial concepts and how financial markets work
Why Join Us?
- Work and learn from a talented team operating at the forefront of AI & tech innovation
- Competitive salary & truly flexible work environment
- Collaborate daily with an ultra-international team (18+ nationalities) spread across our offices in Milan, London and New York
- Annual company retreat at a stunning location
- Fast-track career progression, with opportunities to grow into leadership roles
